> ## Documentation Index
> Fetch the complete documentation index at: https://docs.okapay.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Receive Payouts and Manage Settlements with Okapay

> Understand how Okapay settles your collected payments. Configure bank accounts, payout schedules, and track every transfer in the dashboard.

Once your customers pay, Okapay holds the collected funds in your merchant balance and then settles them to your bank account on a predictable schedule. This page explains how the payout process works, which fees are deducted before settlement, and how to configure your payout destination and schedule.

## How payouts work

1. **Customer completes a payment** — funds are captured and appear in your Okapay merchant balance.
2. **Funds are held in your merchant balance** — Okapay aggregates payments collected during the settlement period.
3. **Applicable fees are netted** — Okapay deducts processing and settlement fees from the gross balance before payout (see [Payout fees](#payout-fees) below).
4. **Net balance is transferred to your bank account** — per your configured payout schedule.

## Payout schedule

Startup and Professional plan merchants receive **next-day payouts** (T+1) as standard — funds collected today are transferred to your bank account the next business day.

Enterprise plan merchants can negotiate a custom settlement schedule, including **instant payouts** or bespoke rolling windows tailored to your volume and risk profile.

> [!NOTE]
>
> Standard processing time is **T+1 (next business day)**. Payouts initiated on a Friday settle on Monday. Public holidays in your bank's jurisdiction may add one additional business day.

## Payout fees

The following fees are deducted from your gross balance before each payout. They apply across all plans in addition to the plan's processing fee.

| Fee Type | Rate |
| - | - |
| Payout / Settlement Fee | 2.00% |
| Fraud & Risk Assessment Fee | 2.00% |
| GST / Tax Fee | 1.00% |
| Revenue Protection & Recovery | 1.50% |

For example, on a $1,000 gross payout: $20.00 settlement, $20.00 fraud & risk, $10.00 GST, and $15.00 revenue protection are deducted, leaving a **$935.00 net payout\*\* before the plan's transaction processing fee.

## Add a bank account

**1. Open Payout Settings**

Log in to [dashboard.okapay.net](https://dashboard.okapay.net/) and navigate to **Settings → Payouts**.

**2. Click Add Bank Account**

Select **Add Bank Account** and choose your account type — domestic (routing + account number) or international (IBAN + BIC/SWIFT).

**3. Enter your account details**

Provide the required bank account information:

* **Account holder name** — must match the name on the bank account
* **Routing number** (US) or **IBAN** (international)
* **Account number** or **BIC/SWIFT code**
* **Bank country and currency**

**4. Verify via micro-deposit**

Okapay sends two small micro-deposits (each under \$1.00) to your account within **1–2 business days**. Return to **Settings → Payouts** and enter the exact amounts to verify ownership.

**5. Set as default payout destination**

Once verified, click **Set as Default** to make this account your primary settlement destination. You can add multiple accounts and switch between them at any time.

## Track payouts

Open the **Payouts** tab in the dashboard to see a full history of every transfer. Each payout entry shows:

* **Status** — `scheduled`, `in_transit`, or `paid`
* **Gross amount** — total collected before fees
* **Net amount** — the amount actually transferred to your bank
* **Settlement date** — the date funds were sent
* **Linked transactions** — drill down to see every individual payment included in the payout

Use the date-range filter and CSV export to produce payout reports for your accounting records.

> [!NOTE]
>
> For high-volume needs, Enterprise plans include custom settlement terms, negotiated payout fees, and a dedicated support engineer to manage your account. Reach out at [support@okapay.net](mailto:support@okapay.net) to discuss Enterprise pricing.


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